Continuous Care Plan

The Initial Care Plan (ICP) is a complementary care package provided through Family Audiology with the purchase of new hearing aids. ICP covers your hearing aid(s) for the first three years. Annual renewal will be automatically completed by Family Audiology upon completion of your annual hearing test. The ICP provides the following services:

  • 36 month Repair Warranty
  • One time Loss & Damage Replacement per hearing aid
    *There is a 25% deductible on Loss & Damage Replacement.
  • Hearing Aid Cleanings (replacement of tubes, domes, receivers etc…)
  • Hearing Aid Adjustments/Reprogramming
  • Free batteries mailed directly to your home monthly
  • Free Dry and Store at the time of fitting

A Continuous Care Plan (CCP) may be added after the 3-year Initial Care Plan has expired. CCP covers your hearing aid(s) for twelve months and may be renewed indefinately. CCP provides the following services:

  • 12 month Repair Warranty
  • Loss & Damage Replacement
    *There is a 50% deductible on Loss & Damage Replacement.
  • Hearing Aid Cleanings (replacement of tubes, domes, receivers etc…)
  • Hearing Aid Adjustments/Reprogramming
  • Free batteries mailed directly to your home monthly